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Magellan BPO
Добавлен 6 окт 2010
The RUclips channel of Magellan Solutions Outsourcing Inc., one of the fastest-growing inbound call centers in the Philippines today.
🔍 Magellan Solutions' CEO highlights the crucial role of Quality Assurance in outsourcing services.
🔍 Magellan Solutions' CEO highlights the crucial role of Quality Assurance in outsourcing services. Ensuring top-notch performance, efficiency, and client satisfaction is our top priority!
Просмотров: 100
Видео
CEO at Magellan Solutions on success strategies for supporting SMEs in outsourcing! 📈
Просмотров 502 месяца назад
🌟 Excited to share insights from our CEO at Magellan Solutions on success strategies for supporting SMEs in outsourcing! 📈 Fred Chua emphasizes the importance of tailored solutions, robust communication, and leveraging the latest tech to drive growth and efficiency for small and medium businesses. Let's empower SMEs to thrive in the competitive market! 💼✨ hashtag#OutsourcingSuccess hashtag#SME ...
🏢💻 CEO Fred Chua of Magellan Solutions weighs in on the WFH vs. Onsite
Просмотров 552 месяца назад
🏢💻 CEO Fred Chua of Magellan Solutions weighs in on the WFH vs. Onsite
CEO, Fred Chua, says it's all about finding the right balance between WFH and onsite.
Просмотров 383 месяца назад
Magellan Solutions' CEO, Fred Chua, says it's all about finding the right balance between working from home and in the office. hashtag#Leadership hashtag#WorkFromHome hashtag#Productivity
CEO Fred Chua weighs in on the value of AI in outsourcing.
Просмотров 453 месяца назад
CEO Fred Chua weighs in on the value of AI in outsourcing. 💼🤖 #AI #Outsourcing #Efficiency
Fred Chua: agents go above and beyond to create customer delight, fostering lasting loyalty
Просмотров 454 месяца назад
🌟 Fred Chua, our CEO, spills the beans: Magellan Solutions agents don't just meet needs; they exceed expectations, making customers happy campers! #CustomerServiceMagic #LoyalCustomers #FredChua
Magellan Solutions CEO, on avoiding customer service errors. Simple tips for happy customers
Просмотров 324 месяца назад
Fred Chua, CEO of Magellan Solutions, shares easy tips to avoid customer service mistakes. Learn simple ways to keep your customers happy and your business thriving. #CustomerService #BusinessTips #FredChua
CEO Fred Chua reveals how agents master empathy & EQ in digital channels like chat & messaging
Просмотров 304 месяца назад
🚀Magellan Solutions CEO Fred Chua shares insights: Magellan agents are mastering empathy and emotional intelligence on digital platforms like chat and messaging, revolutionizing online customer interactions! #EmpatheticService #DigitalTransformation
🚀 CEO wisdom: Learn how Magellan enhanced agent efficiency in resolving customer inquiries!
Просмотров 284 месяца назад
🚀 CEO wisdom: Learn how Magellan enhanced agent efficiency in resolving customer inquiries! #CustomerService #efficiencybooster
Prioritize empathy, active listening, and exceeding expectations for meaningful interactions
Просмотров 304 месяца назад
🌟 CEO wisdom: Deliver excellence by prioritizing empathy, active listening, and a commitment to going above and beyond. At Magellan Solutions, we empower our agents to exceed expectations and create meaningful connections with every interaction. #CustomerService #Empowerment
Unlock the secrets to successful client partnerships with insights from Magellan Solutions' CEO.
Просмотров 324 месяца назад
🤝 Unlock the secrets to successful client partnerships with insights from Magellan Solutions' CEO. Learn how we elevate client management to drive mutual success. #ClientPartnership #MagellanSolutions
CEO Insights: Navigating the future of tech investments with Magellan Solutions
Просмотров 405 месяцев назад
💡 CEO Insights: Navigating the future of tech investments with Magellan Solutions. Learn how to strategically decide on the right technologies for your business growth. #TechStrategy #Innovation
Learn how Magellan Solutions, led by CEO Fred Chua, prioritizes employee satisfaction
Просмотров 365 месяцев назад
🌟 Talent recruitment and retention are key challenges for BPOs. Learn how Magellan Solutions, led by CEO Fred Chua, prioritizes employee satisfaction and fosters a positive work environment to attract and retain top talents. hashtag#BPO hashtag#EmployeeExperience hashtag#FredChua
CEO of Magellan Solutions dives into the latest BPO trends
Просмотров 535 месяцев назад
🚀 CEO of Magellan Solutions dives into the latest BPO trends and reveals how we're staying ahead of the curve! Learn how Magellan Solutions is innovating to meet industry demands. #BPO #Innovation #BPOTrend
Join us for a fast-talk interview with the CEO of Magellan Solutions Outsourcing Inc.
Просмотров 716 месяцев назад
Join us for a fast-talk interview with the CEO of Magellan Solutions Outsourcing Inc.! 🚀 Don't miss out on this exclusive opportunity to learn from a visionary leader! ⚡ #FastTalk #CEOInsights #Outsourcing
How Much Does Outsourcing Customer Support Cost? | Part 5 of 6
Просмотров 7 тыс.4 года назад
How Much Does Outsourcing Customer Support Cost? | Part 5 of 6
How To Find The Right Call Center Outsourcing Company | Part 4 of 6
Просмотров 2,6 тыс.4 года назад
How To Find The Right Call Center Outsourcing Company | Part 4 of 6
Disadvantages Of Customer Service Outsourcing | Part 3 of 6
Просмотров 1,9 тыс.4 года назад
Disadvantages Of Customer Service Outsourcing | Part 3 of 6
Benefits Of Customer Service Outsourcing | Part 2 of 6
Просмотров 2 тыс.4 года назад
Benefits Of Customer Service Outsourcing | Part 2 of 6
Companies That Outsource Customer Service | Part 6 of 6
Просмотров 1,1 тыс.4 года назад
Companies That Outsource Customer Service | Part 6 of 6
What Is Customer Service Outsourcing? | Part 1 of 6
Просмотров 3,1 тыс.4 года назад
What Is Customer Service Outsourcing? | Part 1 of 6
To Love is the Most Fulfilling Work of All
Просмотров 2,2 тыс.4 года назад
To Love is the Most Fulfilling Work of All
[PART 4/4] Finding The Right Call Center Service Provider | Magellan Solutions
Просмотров 1,8 тыс.4 года назад
[PART 4/4] Finding The Right Call Center Service Provider | Magellan Solutions
[PART 3/4] The Cost Of Call Center Outsourcing | Magellan Solutions
Просмотров 1,7 тыс.4 года назад
[PART 3/4] The Cost Of Call Center Outsourcing | Magellan Solutions
[PART 2/4] The Disadvantages Of Call Center Outsourcing | Magellan Solutions
Просмотров 2 тыс.4 года назад
[PART 2/4] The Disadvantages Of Call Center Outsourcing | Magellan Solutions
[PART 1/4] An Introduction To Call Center Outsourcing | Magellan Solutions
Просмотров 8 тыс.4 года назад
[PART 1/4] An Introduction To Call Center Outsourcing | Magellan Solutions
Magellan Solutions Celebrating 14 Years and Beyond!
Просмотров 1,3 тыс.4 года назад
Magellan Solutions Celebrating 14 Years and Beyond!
[HIGHLIGHTS] Magellan Solutions 14th Anniversary Celebration
Просмотров 1 тыс.4 года назад
[HIGHLIGHTS] Magellan Solutions 14th Anniversary Celebration
Magellan Solutions and Haribon Foundation's Tree Planting Activity 2019
Просмотров 8935 лет назад
Magellan Solutions and Haribon Foundation's Tree Planting Activity 2019
wow thanks to this video i graduated mechanical engr and prof educ. (21 units), now working as Process engineer i will try to apply in BPO and i take this video as my foundation of my knowledge for being a call center agent
dam i hate using filler words
I have bakating trabaho ba pwede po ba mag aplay sir
Way dis one your offecce plz help me what promble dis your, police woman what way i want deit me way i have a, work personality offecce sevent day adveties to the seeds, onio and race,meny seeds to Onio,
Ok I send for you way the pulice women i want deit me i dont what promble tha police woman
Hindi ko po kaya manakaw ninanakawa na po Ng kabataan bakit mga dto pinapatay po ako way what your problem tawa Pako iisa sinising nio
Sana kung totoo po kau mam salolo po sana Hindi na maka wint kabalaan dto sa florida Wala pam bayad mga dalaga at mga nag papagap na imployada imployado ninanakawa na po lack back
Nag wint wrong naga kabataan mag abroad sana mga nanay nio nakaw pa more
Mga kabataan
Galing mag english ni ante parang robot. Pag ako nag english halatang filipino
this was the very first video that encourage to get into the bpo industry❤ og vid to pramis 👌🏼💕
7 years ago, pinanuod ko to nung newbie pa ko sa BPO industry. Ngaun, TL na ko for 5 years sa isang Healthcare account.
I can't wait for someone to file a case against you guys for illegal detainment forcing your employees to work over time! From what employees had said, your gaurds are instructed to stop any employee from leaving. Hahahaha. You guys have the worse reputation compared to any BPO in Cebu!
Costumer service brings the best on me what hahahahhahahahaha is this company short staffed that they need to pretend that costumer service is a great job😂
I've worked with 2 BPO companies and let me tell you this. It's survival of the fittest. Lalo na pag agent role. being 10+ years as an agent is nothing to be proud of.
She’s so fluent and so perfect. I just got a job as customer support rep and I’m already feeling nervous🥹😂. In two days time I will begin work and I am anticipating how my first day would be like. I really admire this lady and hope I become as excellent as her🥂
Really surprised to hear phone, address etc being public like this. Hope Randall was ok with that.
Mock call only. Kaya notepad lang ang nasa screen.
Actually I miss my callcenter life. I've been house husband for as long as I could remember hehe, my daughter os 8 years old now so roughly aaround 6 years now since I stopped working in a callcenter company
Ang Ganda ng boses
Thnx sa video nato naalala ko lang nung nag aapply palang ako sa cnx nuvali year 2019 lagi ko pinapanood to nung natanggap na ko i handle macys account same lang sila ng call flow
Who came here for the TLE?
Great demo
She has the easiest job in the world
11 years since this videos, and $40 DLLs in that time? This is crazy
Partner with outsourcing to a top call center Philippines service provider, ExpertCallers, for exceptional customer support. January 21, 2024 9:37 pm
Mehol K.Sadain Sponsored
what her name?
Well on the question i want to know "how to use it" she was expected an answer like " you can use a headset to listen to music" or something like this 😂😂😂
She doesn't understand English well enough. Then she had a rude attitude for no reason.
First things first, she should have asked if the CX was calling from the device (iOS) LoL ( Paired)...cause updating a computing device causes an intermittent connection...but cool aferwards :)
Mr Oh made me watch this 100/10
can I ask a question? If you are a grade 12 student, can you work in a call center?
This is the 1st video i watched 10 years ago when o started my bpo career! ❤️❤️❤️
Is there's any greetings there, respect comment please I just to answer my homework ASAP. Thank you
Andito ako dahil sa school
Good day Ma'am. It is necessary to ask for customer's personal info such as birthday. I understand the email and no. and what's that for.
Forda assignment
This is the video that I watched when I applied in call center ❤❤❤
Can i joy the call center jobs
Sa wonders ba to
I think to a Newbie CCA a bit nervous beginner for 2weeks to 1 month may experienced this kind of response out of 2nd thought. I think she have to ask the Volume setting on the CP device after paiing on it or check the signal and the insertion on female pin inside the Cellpone too.. i just thought guess then😊🤞
Sorry but I worked for a call center in Philipinnes and they can just suck it! LOL
I need insider who work in Walmart
Chat Support 3 to 5 ang lalabas sunod2 pa 😅
Simple
Parang sarap hawakan nang account nato kesa sa tmobile 😂😂😂
ok sana kaso rinig ko tatlo hanggang lima daw sabay2 sinusupport e, d q lang sure. 😅
I ain't a tech savvy specialist at all but even like this I'm wiling to learn these new skills. I've ever longed to work for tech support. God willing I hope to be working for this position.
The conversation was really good.
Hello Agas
No to Magellan 😂,, basta bsta nagtatanggal tapus ibabagsak ka lang sa re profile 😆,, TL na nag iinterview os power tripping
This call center in the Philippines is displacing a large number of American laborers. It is advantageous for the Philippine economy but not necessarily for the American economy, so it would be preferable for the American government to cease these types of business arrangements and transactions.
It's horrible for American customers too. Philippines culture has nothing to do with ours.